Internet Privacy Statement
JW Marriott Cancun Resort & Spa has a strong commitment to providing excellent
service to all of our customers, including respecting their concerns about privacy.
We understand that visitors to our website may have questions about whether
and how this website collects and uses information. We have prepared this statement
to inform you of the privacy principles that govern JW Marriott Cancun Resort
& Spa’s Website.
This statement contains numerous general and technical details about the steps
we take to respect your privacy concerns. The bottom line is that the needs
and expectations of our customers form the foundation of everything we do –
including protecting your privacy.
JW Marriott Cancun Resort & Spa’s Website does link out to other
websites. Please review each website's individual privacy policies for specific
information on how they handle your information.
If, after reviewing this Statement you have any privacy questions
or concerns, please send an email to
privacy@marriott.com.
Browsing
We have not configured this website to collect any personal information from
your computer when browsing this site. This means that, unless you voluntarily
and knowingly provide us with personal information, we will not know your name,
your email address, or any other information identifiable to you. An Internet
Protocol (IP) address is a number that is automatically assigned to your computer
every time you browse the Internet. When users request a page from our site,
our servers log the user's current IP address. We use IP addresses to help diagnose
problems. We do not link IP addresses to any personal information about you.
Cookies
Our website uses "cookie" technology. "Cookies" are encrypted
strings of text that a website stores on a user's computer. Our website requires
the use of a cookie throughout the online reservation process. In addition,
a cookie is used to:
• Store and recall user preferences and identify which of our web pages
are most useful for our visitors;
• Measure usage of our site and the various pages on the site;
• The type of cookies that we use are referred to as "persistent" cookies
because they remain on a user's computer hard drive until they are deleted by
the user. We do not use cookies to gather information concerning your visits
to other sites, nor ascertain any personal information about you apart from
your dealings with JW Marriott Cancun Resort & Spa’s Website and your
transaction history with JW Marriott Cancun Resort & Spa. Cookies do not
corrupt or damage your computer or computer files.
If you do not wish to receive these cookies, you may set your browser to reject
the cookies (consult the instructions for your particular browser on how to
do this), although doing so may affect your ability to perform certain transactions
on our website.
Information We Collect and How We Use It
When we need to collect information from you, we will ask you to voluntarily
supply us with the information we need. For example, if you would like to make
a reservation at our hotel, we will ask you for information such as name, address,
telephone number, email address, credit card type, credit card number, expiration
date and room preference (non-smoking room or no preference) to process your
reservation. We will use your email address to send a confirmation and, if necessary,
might use the other information to contact you for help to process the reservation.
The same type of information would be requested to complete a gift certificate
transaction.
We may also ask you to fill out an online customer survey, to obtain your suggestions
or comments about your use of JW Marriott Cancun Resort & Spa services, or for similar purposes. Providing
this information is voluntary and it is used only for the purpose for which
the information was collected and is not used for direct marketing or shared
with other companies.
We treat the information you provide to us as confidential information; it is,
accordingly, subject to our Company’s security procedures and corporate
policies regarding protection and use of confidential information. Because laws
applicable to personal information vary by country, our hotels or other business
operations may put in place additional measures that vary depending on the applicable
legal requirements. Information is generally processed and stored in the country
where this JW Marriott Cancun Resort & Spa site is being hosted.
Email
It is our intention to only send you email communications that will be useful
to you and that you want to receive. When you create a personal profile on this
website or make a reservation via telephone and provide your email address,
we will occasionally contact you via email and provide information about products
and offerings that may be of interest to you. These communications will typically
relate to special JW Marriott Cancun Resort & Spa’s offers and promotions.
We use a third-party email service provider to send emails. This service provider
is prohibited from using your email address for any purpose other than to send
a Marriott related email.
Disclosure of Information to Third Parties
JW Marriott Cancun Resort & Spa prohibits the sale or transfer of personal information to entities outside
of the Marriott family of companies and hotels for their use without your approval
and giving you the opportunity to opt-out.
Links to Other Sites
JW Marriott Cancun Resort & Spa is only responsible for the privacy statement and content of this website.
We are not responsible for the privacy practices or the use of cookies on websites
that you have accessed this website from and to the non-JW Marriott Cancun Resort & Spa websites that
you may access from this website.
Legal Issues
This is a Mexican website and is subject to Mexican law. JW Marriott
Cancun Resort & Spa will disclose personal information without
your permission when required by law, or in good faith belief that
such action is necessary to investigate or protect against harmful
activities to Marriott guests, visitors, associates, or property
(including this site), or to others. If you are customer who resides
in the State of California, you have the right to request from JW
Marriott Cancun Resort & Spa a list of third parties with whom
we shared personally identifiable information about you for their
own direct marketing purposes during the previous calendar year.
Although JW Marriott Cancun Resort & Spa does not share personally
identifiable information with unrelated third parties for their
own direct marketing purposes, if you would like to request this
representation in writing please send an email to
privacy@marriott.com.
http://jwmarriottcancunrestaurants.com Privacy Statement
Changes
In the future, we may need to change the privacy statement for http://jwmarriottcancunrestaurants.com.
All changes will be made here so that you will always know what information
we gather, how we might use that information and whether we will disclose it
to anyone. This privacy statement was last updated on July 19th 2007.
